Listed in topics: Accounts, FAQ

User Profiles »Passwords

Passwords are extremely important to user accounts, but there may come a time when you need to change your password or maybe you forgot your password. We’re here to help.

Changing Your Password

If you know your current password and would like to change it to something different follow these steps:

1. Visit your User Account page.

2. Select Change Password.

3. Type your old password, and then your new password in both boxes, and make sure you hit the big green Save Settings button.

4. Your password has been updated!

Lost Password↑ Table of Contents ↑

It is very important to keep your passwords secure and to remember them, but there might come a time when you forget a password. Follow these easy steps to get a new password.

1. Visit our Password Reset page.

2. Enter the email address registered with your account, and select Retrieve Password.

3. Check your email for a new temporary password.

Using Your New Password↑ Table of Contents ↑

Please make sure you use the following steps to ensure that your new password works!

1. If you copy and paste your new password, please make sure that you do not copy or past any extra spaces with your password.

2. Please make sure you login at the correct login page: and not at

3. If you are at, please select the Go Back. Password Reset↑ Table of Contents ↑

1) Visit the Lost Password page.


2) Type your username or e-mail into the text box and click the Get New Password button. A page will load with a message to Check your e-mail for the confirmation link.


3) Check your email and you should receive a message similar to the one below.


4) Click on the link in the email. A new page will load in your web browser with a message to Check your e-mail for your new password.


5) Check your email once again and you’ll receive a message with a new password.

6) Copy the password.

7) Visit the login page. Type in your username and paste the new password. You should be logged into

8) Change your password to something secure but something you will be able to remember.

9) Enjoy your account again!

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Last modified: June 27, 2010 by Michael

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